Covid-19 Berman Auto Group Protocol for Sales & Service

March 25th, 2020 by

At Berman Auto Group, our main priority has been to create a safe and clean environment for both our customers and employees to continue to do essential service business. We have implemented extreme cleaning measures, well above and beyond the current CDC recommendations in order to achieve this.

 

Our hours at all locations going forward are as follows:

Monday-Friday: 9am-5pm
Saturday & Sunday: Closed

We will also be offering free pick and drop off service for any of our senior citizen customers residing in Cook County.

While all Berman Auto Group locations remain open and continue to operate with the same level of customer care and service, Berman has taken a series of precautionary steps to maintain a level of hygiene and cleanliness for our visiting customers and employees, including:

Dealership Actions (Cleaning)

Door Handles

  • Assign employees to regularly disinfect door handles (Every Hour)
  • Leave interior doors open to limit the amount of surfaces affected

Steering Wheels

  • Use individual wheel covers whenever driving a customer or inventory vehicle (do not share covers)

Keys

  • Always wear gloves when touching keys (customer or inventory)
  • Make gloves available near the area keys are stored

Clean Workspace

  • Disinfect workstations throughout the day (high touch surfaces including chairs, tables, countertops, keyboards, mice, office supplies

Clean Lounge

  • Clean/disinfect high touch surface areas throughout the day (chairs, tables, bars, countertops)
  • Remove all materials that may be in lounge (pamphlets, magazines, ect)
  • Continually remove any waste left by customers
  • Remove all toys from playrooms and wipe down all surfaces twice per day

Lunchroom

  • Remove all trash and wipe down surfaces twice daily
  • At the end of every night remove all employee items from fridge and disinfect

Bathrooms

  • Disinfect toilets and sinks every hour
  • Disinfect stall doors and flush handles if applicable
  • Disinfect hand dryers, wall under hand dryers and floor under hand dryers.
  • Discard any items left by customer/employees

To schedule your visit and ensure the highest quality service experience, please call our team in advance at 847-499-1524

Posted in News, Service