Understanding the 2025 INFINITI QX60 Brake Caliper Safety Recall

Nissan North America has issued an official safety recall for certain 2025 Infiniti QX60 luxury SUVs due to a critical component defect. According to safety reports monitored by the National Highway Traffic Safety Administration, specific vehicles within this model line may have been equipped with front brake caliper assemblies that possess reduced material strength. If a caliper experiences a structural failure or fractures during operation, it can cause a sudden loss of brake fluid and hydraulic pressure. This severe degradation in stopping power violates Federal Motor Vehicle Safety Standards and significantly increases the likelihood of a crash.
The scope of this safety campaign, identified under recall codes campaign PD137/PD138, encompasses approximately 1,430 vehicles across the 2025 Infiniti QX60, 2025 Nissan Murano, and 2025 Nissan Pathfinder production lines. To resolve this safety risk, authorized retailers will perform a physical inspection of the front brake caliper assemblies and replace them as necessary with newly engineered OEM components at no charge to the owner. Official notification letters were mailed to registered owners beginning May 9, 2025, advising them to schedule a free inspection and repair process.
For owners navigating the flat suburban streets around the Golf Mill Shopping Center in Niles, ensuring that every safety component is fully functional provides critical peace of mind. Owners of the midsize Infiniti QX60, or those researching other options in the broader Infiniti lineup—including larger models like the Infiniti QX80 or upcoming designs like the Infiniti QX65—can easily verify vehicle status. Our team is available to help compare Infiniti models and their safety configurations online, or drivers can contact our service advisors at (224) 252-3973 to verify a vehicle's status and schedule brake service immediately. For those who need to drop off a vehicle, our team can help you get directions to Star Infiniti at our dedicated facility.
Table of Contents
- How SUV Weight and Engineering Shape the QX60 Braking System
- Recognizing the Warning Signs of a Compromised Brake Caliper
- How to Verify If Your 2025 Infiniti QX60 Needs Recall Service
- What To Expect During Your Brake Recall Appointment at Star Infiniti
- Answers to Common Questions About the QX60 Brake Recall
- Scheduling Your Complimentary Brake Recall Inspection in the Niles Area
How SUV Weight and Engineering Shape the QX60 Braking System
Managing the physical forces of a premium three-row SUV requires a braking system engineered to precise tolerances. The QX60 is designed to carry up to seven passengers along with cargo, resulting in a substantial curb weight that typically ranges from 4,400 to 4,600 pounds depending on the specific trim and optional equipment. To bring this mass to a safe, controlled stop under diverse driving conditions, the vehicle relies on high-performance 4-wheel ventilated disc brakes featuring massive 13.78-inch front rotors and matching 13.78-inch rear rotors.
To maximize stopping efficiency, the front braking system employs dual-piston floating calipers designed to distribute hydraulic clamping force evenly across the brake pad surface. The rear system uses single-piston floating calipers to maintain balanced rear-end stability during deceleration. Because the front brakes bear the vast majority of the vehicle's weight transfer during braking, any compromise in the structural integrity of the front caliper casting can lead to catastrophic failure under sudden or emergency stops.
Because our region experiences cold winters with heavy road-salt use, the undercarriage and braking components are routinely exposed to highly corrosive environments. Salt-belt driving conditions demand that the structural integrity of the calipers remains flawless. During a routine safety inspection, our technicians can also address other vital systems, whether drivers need to diagnose a check engine light, book an engine diagnostic, or perform a fuel system service to maintain optimal efficiency.
Recognizing the Warning Signs of a Compromised Brake Caliper
Recognizing the subtle warning signs of a failing brake system is essential for maintaining the safety of your daily travels. A compromised or fractured brake caliper will typically exhibit distinct mechanical and physical symptoms before a complete loss of braking power occurs. One of the most immediate indicators is a metallic rattling, clunking, or clicking noise coming from the front wheel area when the brakes are applied, which indicates physical play or movement in the caliper body.
A structural fracture in the caliper housing can also cause brake fluid to escape from the internal pistons. This loss of hydraulic fluid reduces the overall pressure in the braking lines, causing the brake pedal to feel unusually spongy, soft, or slow to return to its original position. In severe cases, the pedal may sink all the way to the floorboard with minimal resistance, indicating a critical loss of system pressure.
Commuters driving past the Skokie Northshore Sculpture Park should remain alert to any unusual feedback from their vehicle's brake pedal. If a caliper fails to apply equal pressure to the rotor—either due to a mechanical fracture or a loss of hydraulic fluid—the opposite wheel's brake will grab more effectively, pulling the steering wheel. To ensure a vehicle remains in peak operating condition, owners can explore our homepage to view our full suite of ownership resources, arrange an at-home vehicle demonstration for newer features, or review the certified pre-owned benefits of our meticulously inspected vehicles.
How to Verify If Your 2025 Infiniti QX60 Needs Recall Service
Many of our customers ask how to verify whether their specific luxury vehicle is included in this recent manufacturer campaign. The most precise method to check your vehicle's status is by using its unique 17-character Vehicle Identification Number (VIN). This sequence of letters and numbers is specific to your vehicle and can be found on a metal plate at the lower-left corner of the windshield, on your state vehicle registration card, or printed on your auto insurance card.
Entering this number into the official NHTSA recall lookup database or the manufacturer's safety portal will immediately display any open, unrepaired campaigns. If your vehicle is affected, the system will show an active notice for campaign PD137/PD138. If the repair has already been completed by an authorized dealer, or if your vehicle fell outside the specific manufacturing dates of the defective batch, the search will indicate that there are zero open recalls associated with your VIN.
While verifying safety campaigns, it is also an ideal opportunity to address other seasonal maintenance needs to keep a luxury SUV performing flawlessly. Our certified service center is equipped to handle all aspects of routine care; you can easily request AC service to stay comfortable, arrange battery service before winter temperatures drop, book coolant service, schedule tire service for optimal traction, or plan a transmission service to ensure smooth gear transitions.
What To Expect During Your Brake Recall Appointment at Star Infiniti
When I'm helping owners prepare for their maintenance appointments, I always emphasize that recall services are structured to be as seamless and stress-free as possible. A standard brake caliper inspection and replacement appointment generally takes between one and three hours in our service bay. During this time, our factory-trained technicians will remove the front wheels, physically inspect the caliper castings for structural integrity, replace any affected assemblies with brand-new OEM components, bleed the hydraulic lines to remove air bubbles, and conduct a professional road test.
To minimize any disruption to your busy professional or family schedule, we provide a range of convenience services, including premium loaner vehicles. To qualify for a complimentary loaner car, the driver must be at least 21 years of age, present a valid driver's license, provide a major credit card for security, and show proof of active personal auto insurance that transfers to a temporary vehicle. We highly recommend requesting a loaner vehicle at the time of booking to guarantee availability.
Our commitment to transparent, high-quality service ensures that your vehicle leaves our facility in pristine condition. During your recall visit, our team will also perform a comprehensive multi-point inspection to check fluid levels, suspension components, and tire wear at no additional cost. To see how we prioritize customer satisfaction, you can read customer reviews from other luxury vehicle owners, or explore our online resources to compare buying vs leasing structures for future reference.
Answers to Common Questions About the QX60 Brake Recall
Understanding the finer details of a manufacturer safety campaign helps owners make informed decisions about their vehicle's upkeep. Here are direct answers to the questions our service advisors receive most frequently regarding this campaign.
Q: Is there any cost associated with having this safety recall performed?
No, all safety recall inspections and repairs are completed entirely free of charge to the owner. This includes the cost of new OEM front brake caliper assemblies, brake fluid, and the labor required to perform the service.
Q: What should I do if my brakes fail while driving before I can get the recall completed?
If you experience a sudden loss of braking capability, remain calm, pump the brake pedal firmly to build hydraulic pressure, and gradually apply the electronic parking brake. If you are stranded, you can use the official manufacturer support program to find towing assistance; click here to contact Infiniti Roadside Assistance: 1-800-662-6200 to coordinate transport directly to an authorized service center. Additionally, you can learn about roadside assistance coverage details online to understand your options during an emergency.
Q: Does this recall affect the vehicle's factory warranty or premium maintenance plans?
No, safety recall campaigns are separate from standard maintenance and do not impact your existing coverage. In fact, keeping up with safety campaigns helps protect your vehicle's overall reliability; you can learn about premium care packages and learn about extended warranties to further safeguard your investment over the long term.
Q: Can I continue driving my vehicle if I haven't noticed any warning signs?
While your vehicle may feel completely normal, a structural weakness in the caliper casting is a hidden defect that can fail without warning under heavy load. We strongly advise scheduling an inspection as soon as possible to prevent a sudden mechanical failure. To understand our dedication to vehicle safety and owner support, you can learn more about our team and our commitment to factory-standard service.
Q: How does this recall impact drivers currently holding a lease on their QX60?
Lease agreements require the vehicle to be maintained according to manufacturer safety standards, meaning all open recalls must be completed before the vehicle is turned in. Resolving this recall now ensures a seamless transition when you learn about lease returns and prepare to hand back your keys at the end of your contract.
Scheduling Your Complimentary Brake Recall Inspection in the Niles Area
Prioritizing the mechanical integrity of your vehicle is the most effective way to ensure long-term peace of mind on the road. Our state-of-the-art service department is fully equipped with specialized diagnostic tools and staffed by factory-certified technicians who handle safety campaigns with the utmost precision. By scheduling your appointment today, you protect your passengers, maintain your vehicle's resale value, and ensure compliance with federal safety regulations.
Preparing for your visit is simple. When calling (224) 252-3973 to book your appointment, please have your 17-character VIN ready so our advisors can pre-order any necessary components and secure your reservation. While your vehicle is on the hoist, you can also schedule a state inspection or book a comprehensive vehicle inspection to verify that every mechanical system is in peak condition. To drop off your vehicle, visit our Niles service facility located at 5733 W Touhy Ave, Niles, IL 60714, where our team is ready to provide you with the premium care and peace of mind you deserve.