I recieved excellent service buying my first INFINITI here. Howar Ruiz was very professional from start to finish. He was responsive to my email inquiries prior to my appointment. I very much appreciated all his expertise when it came to the test drive and doing demos on all the car's features. He and Micah were pleasant to work with during price negotiations, and I'm very happy with my purchase. Thank you!
Lee Zarras from the service department could not have been nicer or more professional. I had my car looked at by three different shops that could not diagnose the problem. Lee had it diagnosed in 3 hours and repaired within 36 hours (part needed to be ordered). I was offered a loaner car multiple times as Lee felt the 36 hours was too long to wait for my car. I was thrilled that they found the problem and fixed it. Not to mention, Lee looked into the issue and found it was covered by warranty, thus it cost me nothing. Now THAT is ...
I could not be happier with my purchase and the service at Berman INFINITI Niles. I worked with Stas Rayetsky and he was amazing, he took care of everything, he answered my questions whether I contacted him via phone, email or in person. The staff is very easy to deal with and professional, friendly, you won't find pushy . Thanks for a great buying experience!
Brought my vehicle in for service and warranty work. Austin kept me well informed during the entire process and my vehicle was ready at the time estimated.
Lee Zarras was my service consultant and he was fantastic. Very attentive, kind, and genuinely cared about advising me on my vehicle. Lee went out of his way numerous times to help and ensure I was taken care of. I’d definitely recommend him to anyone looking to have authentic guidance provided on their car and make the whole process seamless. Thanks, Lee!
Purchased a used INFINITI QX60.........everyone was very nice.They stood behind the purchase 100% and am very happy withmy car!!
Eddy and Micah were terrific! Went above and beyond to take care of us. Would give 10 stars if I could
I cannot say enough good things about this dealer. I had the pleasure of working with Micah and Marco and they were so accommodating and fantastic. They took the time to ask questions and match me with a vehicle that fit best for me. Their follow up was diligent but not excessive and working in sales I appreciated that. I looked at many cars during my search and these guys were the best by far! Highly recommend them if you are in the market for a new car, great pricing and transparent during the process. Thanks guys!