I was very pleased with the service and attention I received at Berman INFINITI. My original dealer closed and Berman has stepped in to be my service provider. The folks I dealt with there were professional and friendly.
I purchased a new used vehicle from Berman INFINITI and could not have asked for a better experience. My salesman Julian Outly bent over backwards going above and beyond to make sure I was happy with my new car. I would definitely recommend Berman & Julian!
My experience really demonstrates what customer service is all about, which is making sure that customers are taken care of. I needed an immediate attention for my car, they were short staffed, and Lee zarras in the service department went above and beyond to make sure that my car was taken care of in a shorter amount of time than I was expecting.
Best service you can have , very professional ,calm atmosphere , nice people. Special thanks to Su Cervini, very nice lady , she did an impressive customer service , answered all my questions in friendly and professional manner.Good Job ,guys!! Thank you Su!
I definitely recommend this place. They really treat the customer like people. After a VERY bad experience at Audi in Morton I said the hell with Audi and I came to Berman INFINITI and thank god I did. These ppl are very fair. My sales man Addy is the man. He took care of me. No wasting time whatsoever. I found quick what I like and he took good care of me. Everything was easy and smooth! Thank you Addy!!!
Really enjoyed the experience at Berman INFINITI Niles. I worked with Addy and he was very easy to work with and made the process as easy and buying a car can be. He was very transparent and worked through showing me a bunch of options for a 2017 QX60 including walking through multiple packages and there difference. He answered all the questions and they were fair and clear in the negotiation process. Walked away with a great car and feeling good about the deal. Thanks Addy!
Visited Berman of Niles to purchase a vehicle. I went to the front desk and was assisted by a sales rep, Julian. Julian was wonderful and very informative of the specific car I was looking at. He had even went out of his way to show me a car that was safely stored away and it won me over. Julian was very detailed in quotes, pricing. I left with a car in less than 2 hours. Highly recommend and highly recommend Julian.